AI Acceptable Use Policy

Last Updated: 5/20/2026

Introduction

This AI Acceptable Use Policy ("AI AUP") applies to Customers' and their Authorized Users' use of the AI Features. Capitalized terms used but not defined in this AI AUP have the meaning set out in the AI Supplemental Terms ("Agreement"). This AI AUP supplements and applies in addition to any other acceptable use policy which may be applicable. Specific terms in this AI AUP do not limit more general terms in this AI AUP.

Prohibited Uses

You may use the AI Features only for lawful purposes and in accordance with this AI AUP and the Agreement. You will not use the AI Features or any AI Customer Output:

  • In any way that violates, or promotes, facilitates, or contributes to violation of, any applicable federal, state, local, or international law, ordinance, regulation, or judge-made decisional law (collectively, "Laws"). Laws include, without limitation, Laws applicable to:
    • design, development, deployment, implementation, operation, and use of AI Technology;
    • any sector or industry in which you or your customers or clients operate;
    • privacy and data protection; and,
    • civil liability, including rights of redress for civil wrongs.
  • In any way that is inconsistent with this AI AUP, including to submit AI Customer Input or generate AI Customer Output prohibited in the Content Standards section of this AI AUP.
  • To build or develop any AI Technology in contravention of, or for use in any manner inconsistent with, this AI AUP.
  • For exploiting, harming, or attempting to exploit or harm, children in any way, whether or not prohibited by Law, including by:
    • distributing or promoting child sexual abuse material;
    • facilitating or promoting trafficking, sextortion, grooming, or abuse of children;
    • exposing children to sexual or other inappropriate content;
    • collecting children's Personal Information without proper disclosures and consent or when not strictly required to provide the requested service; or
    • using children's Personal Information for secondary purposes without proper disclosures and consent.
  • For engaging in, promoting, or facilitating human trafficking or sexual solicitation, exploitation, or violence.
  • To deceive, defraud, mislead, misinform, or disinform others, including to:
    • impersonate any person or entity (“Person”);
    • represent, or otherwise deceive or mislead others to think, that AI Customer Outputs are human-generated;
    • engage in academic dishonesty or plagiarism;
    • distribute "spam"; or
    • distribute or promote misinformation or disinformation.
  • To engage in, promote, facilitate, incite, or contribute to harassment, discrimination, violence, terrorism, abuse, bullying, threats, intimidation, or hateful behavior, content, or speech.
  • In any way that discriminates against, or unlawfully treats differentially or unfavorably, any individual or group in the provision or denial of education, employment, employment benefits, credit, healthcare, housing, insurance, other economic benefits, or other essential goods and services on the basis of age, color, disability, ethnicity, genetic information, language, national origin, race, religion, reproductive health, sex, veteran status, or other classification protected by Law.
  • In any way that you know or should know infringes or is likely to infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any Person.
  • In any way that compromises or violates the legal rights (including the rights of publicity and privacy) of any Person, including by:
    • accessing, collecting, soliciting, processing, disclosing, or sharing Personal Information in any manner that does not strictly comply with Laws and any disclosures;
    • conducting unlawful monitoring, tracking, or surveillance of individuals; or
    • using or distributing digital replicas in any manner that does not strictly comply with Laws, including, without limitation, all disclosure, consent, and authorization requirements imposed by Laws.
  • For automated decision making, or as a substantial factor in making decisions, with legal or similarly significant effects on an individual or group, including profiling.
  • To generate or provide legal, financial, health, medical, tax, or other professional advice, decisions, or recommendations without:
    • review by a licensed and qualified professional; and
    • disclosure of your use of AI Technology.
  • To develop, use, operate, produce, market, exchange, or distribute weapons, explosives, or any dangerous, illegal, regulated, or controlled substances, products, or materials. For operation or support of, or disruption of or interference with, critical infrastructure, applications, or services, such as electrical, water, gas, and nuclear systems and facilities, road and air traffic control systems, emergency services, and telecommunications.
  • To engage in or facilitate political campaigning or lobbying or the disruption or interference with any election process, including to generate campaign materials or political advertisements.
  • To deploy techniques that may materially distort an individual or group's behavior by impairing their ability to make an informed decision in a way that causes or is reasonably likely to cause significant harm.
  • To exploit the vulnerabilities of an individual or group due to their age, disability, or a specific social or economic situation, with the objective, or the effect, of materially distorting their behavior in a manner that causes or is reasonably likely to cause significant harm.
  • For social scoring systems based on social behavior or known, inferred, or predicted personality characteristics that cause detrimental or unfavorable treatment that is disproportionate or used in a context unrelated to the context in which the data was originally collected.
  • For risk-assessment systems that assess the risk of an individual to commit a crime or re-offend (except in support of a human assessment based on verifiable facts).
  • For indiscriminate or untargeted web-scraping for the purposes of creating or enhancing facial recognition databases.
  • For emotion recognition systems in the workplace or educational institutions (except for medical or safety reasons).
  • To categorize individuals or groups based on biometric data or infer characteristics about them such as race, political opinions, religion, or sexual orientation.
  • For real-time, remote biometric identification of individuals in publicly accessible spaces for the purpose of law enforcement.

Additionally, you will not:

  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the AI Features or any connected or related computer, software, firmware, hardware, device, data, database, system, or network.
  • Violate, attempt to violate, or knowingly facilitate the violation of the security, integrity, or availability of the AI Features or any connected or related computer, software, firmware, hardware, device, data, database, system, or network.
  • Introduce or distribute to the AI Features or use the AI Features to introduce or distribute any viruses, trojan horses, backdoors, malware, worms, logic bombs, malicious code, or other software, device, technology, or material that is malicious or technologically harmful.
  • Circumvent or interfere with features, functionality, filters, or safeguards of the AI Features that are intended to limit or mitigate violations of Laws or this AI AUP or other harms resulting from use of the AI Features.
  • Prompt the AI Features to perform in a way that violates this AI AUP, the Agreement, or any Law.
  • Otherwise attempt to interfere with the proper working of the AI Features.

Content Restrictions and Standards

You will not use the AI Features to submit, upload, or input any AI Customer Input, or generate or produce any AI Customer Output, that:

  • Violates Laws or promotes or facilitates any activity that violates Laws.
  • Is inconsistent with this AI AUP, including the Prohibited Uses section of this AI AUP.
  • Promotes, describes, or depicts exploitation, abuse, or harm to a child, or otherwise constitutes pornography or obscenity, including:
    • child sexual abuse material; and
    • content impersonating or intended to impersonate a child.
  • Promotes describes, or depicts exploitation, abuse or harm to any Person or constitutes pornography or obscenity
  • Is deceptive, fraudulent, misleading, or otherwise intended or likely to misinform or disinform others, including:
    • defamatory content;
    • fake online reviews, comments, or other engagement;
    • deepfakes presented as authentic;
    • "spam"; and
    • false information or content related to health, safety, laws and regulations, or elections.
  • Includes, describes, or promotes harassment, discrimination, violence, terrorism, abuse, bullying, threats, intimidation, or hateful behavior, content, or speech.
  • You know or should know infringes or is likely to infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any Person.
  • Violates the legal rights (including the rights of publicity and privacy) of any Person or contains any material that could give rise to any civil or criminal liability under Law, including, without limitation, digital replicas created or generated in any manner that does not strictly comply with Laws and all consent and authorization requirements imposed by Laws.
  • Impersonates any Person, or misrepresents your identity or affiliation with any Person.
  • Gives the impression that it emanates from or is endorsed by us or any Person, if this is not the case.
  • Includes any viruses, trojan horses, backdoors, malware, worms, logic bombs, malicious code, or other technology or material which is malicious or technologically harmful.

Disclosures and Consents

  • You agree to disclose your use of the AI Features and obtain consent to use the AI Features as required by, and in accordance with, Laws.
  • Without limiting the foregoing, you agree to disclose:
    • to consumers when they are interacting with an artificial intelligence system if you use the AI Features to interact with consumers or for consumer-facing purposes;
    • your use of the AI Features in connection with any regulated service or service typically performed by a licensed or certified professional; and
    • that any deepfake AI Customer Output has been artificially generated or manipulated.

Monitoring and Enforcement

We may monitor your use of the AI Features to evaluate your compliance with this AI AUP and to investigate any suspected or reported violation by you or your Authorized Users. Any violation of this AI AUP by you or your Authorized Users constitutes a material breach of the Agreement. In addition to our rights under the Agreement, if we, in our discretion determine that you have violated this AI AUP, we may:

  • Terminate or suspend your access to all or part of the AI Features.
  • Take appropriate legal or preventative action, including without limitation, referral to law enforcement or any authority or organization, for any illegal or unauthorized use of the AI Features.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone who accesses or uses the AI Features.

Modifications

You acknowledge and agree that we have the right, in our sole discretion, to modify this AI AUP from time to time, and that modified terms become effective on posting. You will be notified of modifications through electronic notifications from us. You are responsible for reviewing and becoming familiar with any modifications. Your continued use of the AI Features after the effective date of the modifications will be deemed acceptance of the modified terms. Material changes require advance notice and are not retroactive.