Homeowners today expect their HOA to be as easy to work with as their favorite consumer apps—especially when it comes to paying assessments, fees, and dues. But many communities are still stuck with clunky processes, confusing statements, and limited ways to pay, which leads to frustration, late payments, and more work for managers and boards.
In this webinar, we’ll unpack what homeowners actually want from their HOA experience. We’ll show how Engage helps deliver a smoother, more modern resident journey—from clear communication to a simple, intuitive payments experience.
By the end of this session, attendees will be able to:
- Identify the top homeowner pain points related to HOA communication and payments.
- Explain how a modern resident portal and payment experience improves satisfaction, participation, and collections.
- Demonstrate key capabilities of Engage that streamline payments and reduce friction for residents.
- Apply best practices to drive resident enrollment in Engage and increase usage of digital payments.
Featured Speakers:
Brandy Sword-Cain
Product Manager
Joey Zimmerer
Product Owner
Amanda Kaplan
Customer Marketing Manager
